Bank of Maldives (BML), as a further step to protect customers, has on Friday enabled email alerts for all failed login attempts on Internet or Mobile Banking in addition to sending new login alerts.
In this regard, an additional email alert will also be sent to the customers' registered email addresses if Internet or Mobile Banking is disabled following three consecutive failed login attempts.
BML states the notifications have been enabled to ensure customers are aware of any attempts to login to their Internet or Mobile Banking. They also advised customers to change passwords immediately if any unusual login activity is noticed.
Moreover, they have also advised customers against sharing Internet and Mobile Banking username and passwords with anyone, in addition to changing passwords regularly as well as ensuring strong passwords are always used.
With increased scams – BML has taken several steps to protect customers. In this regard, the Bank enabled One Time Password (OTP) for all Scan to Pay payments. The Bank also introduced authenticator apps to generate OTPs, disabling email as a default OTP channel and began sending login alerts as well as push notifications for all Internet and Mobile Banking transactions.
“Scams evolve over time and the Bank will continue its efforts to protect customers and introduce additional security features over the coming weeks,” BML also said.